Privacy Policy - Scan My HVAC

Introduction

ScanMyHVAC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at scanmyhvac.com.

Information We Collect

Information You Provide

Images: Photos you upload of HVAC equipment for identification purposes
Email Address: When you purchase a full report
Payment Information: Processed securely through Stripe; we do not store your payment details

Information Automatically Collected

Device Information: Browser type, operating system, device type
Usage Data: Pages visited, time spent, features used
IP Address: For analytics and security purposes

How We Use Your Information

To provide HVAC equipment identification services
To process payments and deliver purchased reports
To improve our services and user experience
To communicate with you about your purchases
To comply with legal obligations

Image Processing

Images you upload are processed using AI technology to identify HVAC equipment. Images are:

Processed in real-time for identification
Stored temporarily to enable report retrieval
Not used for any other purpose without your consent
Not shared with third parties except as necessary to provide our services

Third-Party Services

We use the following third-party services:

Stripe: Payment processing
Cloudflare: Website hosting and security
Anthropic: AI-powered image analysis
Google Analytics: Website analytics

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Scan data is typically retained for 30 days after the scan is performed.

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Delete your personal information
Object to processing of your information
Data portability

To exercise these rights, contact us at hello@scanmyhvac.com.

Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet is 100% secure.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: hello@scanmyhvac.com